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Privacy Policy

Great Little Breaks is a division of Hotelshop UK Ltd. This website is owned and operated by Hotelshop UK Ltd, registered in England (number 3812146) and trading office at:

Hotelshop UK Ltd, Brine Well House, Tower Hill, Droitwich Spa, Worcestershire WR9 8BY.

Tel: 01905 792800

Fax: 01905 792838


Terms and Conditions can be found by clicking here.

Collection of Personal Information

Transactional data

We collect personal information from you when you make a booking on line or via the call centre. The data you provide can include, but is not limited to, your name, address, mobile phone number, details of purchase made and credit card used. We will not use your credit card details – or pass on to a third party – unless with your permission or connected to the specific transaction.

Marketing Data

We collect personal information from you when you complete registration, competition or enquiry forms, make a booking, participate in message boards, blogs or any other user generated content facilities or send emails to us. We can also collect information when you use our website – see below.

The data you provide can include, but is not limited to, your name, address, mobile phone number, details of purchase made and other information you choose to divulge.

Communication with you

We may use the information that you provide or that is obtained by us to contact you via:

  • e-mail
  • telephone
  • SMS text message and other electronic messages such as picture messaging
  • post
  • or otherwise
  • Use of your information for Marketing Purposes

    We will use any data gathered through the hotelshop UK website/s to

  • issue regular email promotions or special offers, personalised where possible
  • personalise your visits to the Site and developing the design and style of the Site to improve the services provided to you
  • inform you about the latest changes to the Site or our services
  • provide customer service and support;
  • enable you to share our content with others e.g. using an 'Email a friend' or 'Share this' functionality;
  • conduct market research
  • Such communications will only be sent to you if you have chosen to receive them.


    If you do not wish to receive emails please click on the unsubscribe link at the footer of the email and follow the instructions.

    Alternatively click here or send an email to with the word 'unsubscribe to all communication' in the subject line and we will remove your details from our database.

    Ensure you are sending the email from the same address that was originally used when making your request, or purchase. If not, you may continue to receive our promotional emails and other correspondence.

    If you do not wish to receive text messages from us then you can opt-out of SMS marketing messages at any time using the unsubscribe link provided in the text message.

    If you wish us to cease any form of communication whatsoever with you then please write to us and send to Customer Services, greatlittlebreaks, Brine Well House, Tower Hill, Droitwich, Worcs, WR98BY


    Changes to online privacy laws across the EU since May 2011 mean that visitors to all EU websites will be asked for their consent for the use of ‘cookies’ and other similar web technologies.

    The new legislation was introduced to help you choose whether or not to allow each website you visit to use cookies when you visit them. All of the countries in the EU have similar laws, and all websites are required to gain your consent.

    'Cookies' are a type of file stored on your internet device (PC, Phone or Tablet). They are used by us and other websites to enable you to login, shop and personalise your delightful online experience. Cookies can also be used to track your activity and behaviour online. They will provide us with important insights into the quality of our service, which will enable us to improve our services and continue to delight you.

    Some types of cookies can also be used to track your activity across lots of different websites. This builds up a profile of your interests. It also enables companies to target you with adverts that they think you are more likely to be interested in.

    It is your right to choose if you give your consent or not, but you should be aware that in some cases you may not be able to use or see all of a website, if you do not allow the use of cookies. We hope you choose to accept our cookies, as this will allow us to delight you.

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