Latest advice for our customers
Following on from the latest government announcement on 22 February 2021, if you are booked to travel up to the 17 May 2021 rest assured that our call centre team will be in touch to assist you with changes to your booking. Please bear with us as the team are extremely busy and will be working in date order.
Restrictions and advisory notices are changing on a regular basis so we ask that you follow the information being given on the government websites, as below:
Advice for customers living in/travelling in England: www.gov.uk/coronavirus
Advice for customers living in/travelling in Scotland: https://www.gov.scot/coronavirus-covid-19/
Advice for customers living in/travelling in Wales: https://gov.wales/coronavirus
Other information when travelling:
Important Note: Please ensure that you comply with the current regulations in your area and the area you are travelling to/from. If you, or the area you are travelling to, has restrictions please ensure you follow these; including not mixing with other households in indoor settings or guest rooms, i.e. you cannot mix with other households in the public areas of the hotel and/or you cannot share a room with someone from outside your household. If you do have a booking and you are unsure as to what to do, please either check the government website here or contact Great Little Breaks. The hotel has the right to refuse you accommodation if you are infringing any rules. As we are sure you can appreciate they are doing their utmost to comply with the rules to prevent the spread of the virus. We thank you for your co-operation.
To find out more about local restrictions in your area or the area you are travelling to please click here
N.B. Please don't forget to follow the restrictions in the area you are travelling to/from during your break. Click through the link above to check the postcode of your hotel.
It is now law that face masks or face coverings are worn in public areas, including hotels. Please read the advice on face coverings on GOV.UK: www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own
You will therefore need to wear a mask in all hotel and leisure club public areas. The masks/face coverings can be removed in the bar and/or restaurant, once you are seated, as well as the gym and pool.
It is important that you are fully aware of all requirements so please make sure you re-visit the above page before you travel on your break.
When booking with Great Little Breaks rest assured that all of the hotels we work with are following the government guidelines with regards to customer safety including the highest levels of cleanliness and social distancing measures where required.
Due to circumstances relating to COVID-19, we cannot guarantee full services or access to all hotel facilities and amenities (e.g restaurant, spa or leisure facilities) at this time, as these are subject to change. The hotel will operate in line with Government guidelines and therefore will only open facilities as and when they can safely do so. If your break includes breakfast or dinner - these may include breakfast-to-go options or meals served in your room. Menu options may be limited. Please see details listed on the individual deal. If you have any queries on the facilities or services available at the hotel prior to arrival please email email@example.com or call 01905 792801.
Our Flexible Deals
We've been working hard behind the scenes to bring you a collection of flexible deals from our hotel partners to give you peace of mind when booking your short break with us. Take advantage of these amazing deals and if you decide not to travel, most of the deals included in our flexible collection are fully refundable (up to 7 days prior to arrival) and all are amendable (up to 72 hours prior to arrival), see individual details listed.